Terms & Conditions

Effective Date: June 2, 2026

Welcome to T&M Plaza Cleaning. By using our website, submitting a form, requesting a quote, or communicating with us about our cleaning services, you agree to the following Terms & Conditions.

Services Offered

T&M Plaza Cleaning provides residential cleaning, commercial cleaning, post-construction cleaning, move-in/move-out cleaning, rental turnover cleaning, office cleaning, and specialty cleaning services. All services are subject to availability, property condition, scope confirmation, and agreement before work begins.

Quotes and Scheduling

Quotes are based on the information provided at the time of the request. Final pricing may vary depending on property size, condition, access, requested services, add-ons, and changes to the scope of work. Scheduling is confirmed only after both parties agree to the service details, date, and time.

Communication Consent

By providing your phone number, email address, or other contact information through our website, forms, phone calls, or messages, you agree that T&M Plaza Cleaning may contact you by phone, email, or text message regarding your inquiry, quote, appointment, service updates, scheduling, or customer support.

SMS Terms

By providing your phone number and opting in, you agree to receive informational text messages from T&M Plaza Cleaning regarding service inquiries, quotes, appointment scheduling, service updates, and customer support.

Message frequency varies based on your service requests and scheduling needs. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP.

For questions about SMS communications, contact T&M Plaza Cleaning at (317) 678-7355 or info@tmplazacleaning.com.

Privacy

Your privacy is important to us. Please review our Privacy Policy for details about how we collect, use, and protect your information.

Service Access and Property Conditions

Customers are responsible for providing safe and reasonable access to the property at the scheduled time. T&M Plaza Cleaning is not responsible for delays or incomplete service caused by lack of access, unsafe conditions, unavailable utilities, excessive clutter, or conditions outside the agreed scope.

Limitation of Liability

T&M Plaza Cleaning works carefully and professionally. However, we are not responsible for indirect, incidental, or consequential damages related to website use, communication delays, or service requests. Any service concerns should be reported promptly so they can be reviewed and addressed.

Changes to These Terms

T&M Plaza Cleaning may update these Terms & Conditions from time to time. Updates will be posted on this page with the current effective date.

For questions about these terms & conditions or SMS communications, contact T&M Plaza Cleaning at (317) 678-7355 or info@tmplazacleaning.com.